Legal notice

Contact Information

Email: support@moodefashion.com Or reach out to us using the Contact Page on our website.

Company Information

Shop name: Moode
Website Publisher: VJM Commerce
Legal form: VOF
Registered office: Abraham Rademakerstraat 9, 7425 PG Deventer, The Netherlands
Company registration number: 82427321
VAT registration number: NL862467081B01

Customer Support

Email: support@moodefashion.com
Phone: +31 6 26477874
Contactform: Contact Page

Customer service opening hours:
Monday – Friday: 9:00 AM – 5:30 PM (ET)
Saturday and Sunday: 10:00 AM – 3:00 PM (ET)

Dispute Resolution

In the United States, consumer complaints may be filed with the Federal Trade Commission (FTC), your state Attorney General's Office, or the Better Business Bureau (BBB).

While we are not obligated to participate in formal third-party arbitration, we are committed to resolving any issues directly with our customers in a fair and professional manner. Most concerns can be settled quickly by contacting our support team. If you have any complaints or concerns regarding your order, please reach out to us using the contact information provided above.